slot dana Platform Privacy Notice
This page describes what we collect when you use slot e-wallet and how we keep that data protected. Whether you reach our platform through the Android APK, the iOS browser, or a desktop session, the same privacy practice applies. We treat your account information, payment records, and session logs as confidential operational data.
We collect only what we need to run your account: identity details for KYC, payment metadata for deposits and withdrawals, and basic session logs for security. We do not sell your data, and we do not share it with advertisers. Where third parties are involved — payment providers, KYC vendors, hosting providers — we name the role and explain why.
Our services are available only where local law permits. The same is true of how we store and process data: our servers may sit outside your jurisdiction, but we apply standard security practices regardless of location.
What We Collect on slot dana and Why
Identity and account data
We collect your name, date of birth, phone number, and email at registration. During KYC, we collect a government-issued ID image and a selfie for liveness confirmation. We use this information to verify eligibility, confirm that one account belongs to one person, and meet anti-fraud obligations that apply to our operations.
We store identity documents in encrypted form on access-restricted systems. Only our verification team and authorised compliance staff can view them. We do not display ID images inside your account profile, and we do not share them with other users or merchants. Whether you registered from Jakarta, Surabaya, or Bandungthe same handling rules apply.
Payment and transaction data
We collect payment metadata for every deposit and withdrawal: the channel (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or a bank such as local payment, online payment, e-wallet, mobile banking), the transaction reference returned by the provider, the amount, and the timestamp. We do not store your full card number or your e-wallet password — those stay with the payment provider.
Deposit confirmation comes from the provider's system. When you pay through local payment or via a online payment Virtual Account, we receive a confirmation message, not your underlying credentials. We log this confirmation against your slot e-wallet account so the balance updates and the audit trail is complete.
Session and device data
When you sign in, we record the device type (Android APK build or iOS browser), the approximate location derived from your IP, the session timestamp, and the actions you take inside the account (deposit, withdraw, password change, 2FA setup). We use these logs to detect unauthorised access and to investigate complaints. Logs are retained for a limited period and then deleted on a rolling basis.
If you enable push notifications on Android, we send updates about withdrawal status, account security events, and selected market reminders such as Liga 1 or Piala AFF fixture changesYou can disable push notifications in your device settings or in your slot mobile banking profile at any time without affecting account function.
How We Use Data, Third Parties, and Your Rights on slot dana
How we use your data
We use your data to operate your slot e-wallet account, verify your identity, process deposits and withdrawals, prevent fraud, and meet record-keeping obligations. We also use aggregated and anonymised data to understand platform performance — for example, which payment methods clear fastest during peak windows such as Idul Fitri or ImlekAggregated reports do not identify individual users.
We do not sell your personal data. We do not run third-party advertising cookies inside the logged-in session. Any marketing email we send relates to your existing account, and you can opt out from the email itself or from your profile.
Third-party processors
We rely on a small set of third-party processors. Payment providers (mobile banking, local payment, the bank rails) handle the money movement. KYC vendors handle document and liveness checks. Hosting providers handle server infrastructure. Communication providers handle SMS one-time codes and transactional email. Each processor receives only the data needed for their specific task and is bound by a data-processing agreement with us.
Game studios that supply slot titles and live-dealer tables receive round-level data — bet, outcome, session ID — but not your identity. The studio knows that "player ABC123" placed a bet; we hold the link between ABC123 and you.
We collect the data we need to run your account safely, and nothing extra. The fewer fields we hold, the smaller the surface for misuse.
Cookies and similar technologies
We use a small number of first-party cookies for session handling, language preference, and basic analytics. We do not load third-party advertising trackers inside the authenticated platform. The Android APK uses local storage instead of cookies for the same purposes. You can clear cookies and local storage at any time; doing so signs you out and resets preferences.
Your rights on slot e-wallet
You can review and update your profile data inside your account. You can request a copy of the data we hold on you, request correction of inaccurate fields, or request closure of the account. Closure removes the account from active service; we retain certain records (transaction history, KYC documents) for the period required by law and security policy, then delete them.
- Access: request a copy of your account and transaction records.
- Correction: update phone, email, or address through your profile or via support.
- Closure: close your account from settings; pending withdrawals are processed before closure completes.
- Opt-out: turn off marketing email, push notifications, and SMS reminders independently.
- Complaint: raise a privacy complaint with our team for review.
Contact and policy updates
If you have a privacy question or want to exercise one of the rights above, contact our support team from inside your account. We respond within a reasonable window and explain what action we have taken. For policy updates, we publish the new version on this page and, for material changes, notify active accounts by email and in-app message before the change takes effect.
Our practice may evolve as payment providers, KYC vendors, or local regulations change. The principle does not change: collect the minimum data needed, store it under standard security practices, and explain plainly what we do with it.